Returns Policy

Products being returned for credit must be accompanied by a Return Authorization Number and proof of purchase (i.e., an invoice or packing slip showing proof of purchase). A Return Authorization Number may be obtained by calling customer service at 1.800.437.8072. The Return Authorization Number must be written on the outside of each package of goods being returned. Returns must be sent freight prepaid. All returned merchandise must be in original packaging and in new condition. Returns must pass inspection at our facilities prior to issuance or credit. Authorized returns in original condition will be subject to a restocking fee of up to 25% of the purchase price. Shipping and handling charges are not eligible for credit. The actual costs of shipping an order eligible for free or flat rate shipping will be deducted from credit. Orders for custom merchandise or special orders cannot be canceled once processed.

Certain items may not be returned for credit. This list includes, but is not limited to: inflatables that have been inflated, special-ordered sizes or colors, and paint types or colors that are not commonly stocked by RSC. Any item that is not in its original condition may be unacceptable for return.

Merchandise will no longer be considered for return 90 days after the invoice date for the product.